Diamonds are one of the hardest substances on earth and are uniquely resistant to damage by heat or scratching. That said, diamonds are not indestructible. They can chip and break and are especially vulnerable at the girdle. Having diamonds set in a relatively protective setting, can help keep them safe.

When wearing your diamond, you should be conscious of it on your finger, removing it when doing any type of activity that might expose it to a rough substance or a hard blow. For example, this might include gardening, doing the dishes, intense exercise, etc. Because of their hardness, diamonds can scratch other diamonds, gemstones and jewellery metals. This is one of the most common ways jewellery is damaged. For this reason, store all jewellery, especially diamond jewellery, in individual soft cloth pouches when not being worn.

WARRANTY is intended to cover consumers for manufacturing defects for a limited time. It’s a guarantee that a product has been made correctly, that you are getting what you paid for.

INSURANCE will cover you for things like accidental damage, malicious damage, and loss and theft. Understanding these differences is essential, particularly because some consumers are being misled when it comes to warranties, which are absolutely no replacement for insurance.

Although LadyLux offers a lifetime manufacturing warranty, cosmetic damage from normal wear and tear is not covered. It is the customers responsibility to replace any diamonds lost due to impact. It is recommended to insure the item at your own responsibility.

Engagement Ring Insurance Specifically Designed To Protect The Things You Love

Q Report is more than just comprehensive insurance for your engagement ring – it’s personalised help from jewellery experts, not insurance salespeople. Get an instant quote and learn why thousands of Australians trust Q Report to insure their engagement ring.

Protect Your Engagement Ring With Q Report

Give your engagement ring the protection it deserves. Q Report provides specialised and comprehensive cover so you can wear your precious items with confidence.

• We’re Jewellery Experts
  You’re speaking to people who live and breathe jewellery; not insurance salespeople.

• World-Leading Insurer
  Your policy is backed by a world-leading insurer of fine arts and valuables.

• Need To Make A Claim?
  You’ll deal directly with us. We won’t pass you from department to department or offload you to another company entirely. We’ll be there for you if you need us.

• Free Revalution
  Q Report has the expertise to accurately revalue your jewellery at no charge to you.

• Real Experience
  We have a rich heritage in the jewellery industry and have worked hard to forge a great reputation among jewellers and jewellery consumers.

Home Insurance vs. Jewellery Insurance

Is Insuring Your Engagement Ring Worth It?

You know that your precious engagement ring deserves to be protected, but is standalone Engagement Ring Insurance worth it?

People often assume that their home and contents insurance includes adequate protection for their high-value jewellery items. Unfortunately, when their engagement ring is lost, stolen or damaged and they need to make a claim, they often learn that their home and contents insurance falls short.

Q Report is designed to give your engagement ring comprehensive protection against life’s uncertainties. And if disaster strikes, you can be confident that your insurance is tailored to provide the best cover possible specifically for your jewellery.

Q Report Policy Benefits

LOSS COVERAGE
If your engagement ring is accidentally lost, it’s covered.

THEFT COVERAGE
If your engagement ring is stolen, it’s covered.

DAMAGE COVERAGE
If your engagement ring is accidentally damaged, it’s covered.

MYSTERIOUS DISAPPEARANCE COVERAGE
If your engagement ring mysteriously disappears, it’s covered.

NATURAL DISASTER COVERAGE
If your engagement ring is lost or damaged as a result of a natural disaster, it’s covered.

WORLDWIDE COVERAGE
Comprehensive protection for your engagement ring while travelling anywhere in the world.

RETURN TO YOUR ORIGINAL OR PREFERRED JEWELLER
Have your engagement ring repaired or replaced by someone you trust.

ANNUAL REVALUATION
Your insured jewellery will be professionally revalued every year at no charge, giving you the confidence that you’ll always be insured at the correct value.

AGREED VALUE POLICY
Coverage for the agreed value shown on your policy. Not “up to” that amount.

ADDITIONAL 50% COVER
If we can’t put you back in the same position as you were prior to the loss, there is an additional buffer of 50% of the insured value available to pay towards your claim.

LOW, FIXED $100 EXCESS
No ifs, no buts – we pride ourselves on providing absolute transparency.

NO IMPACT CLAIMS
If you make a claim, your premium doesn’t go up.

DEDICATED IN-HOUSE CLAIMS CONSULTANT
We won’t pass you on to another department or another company. We’ll be there for you when you need us.

SATISFACTION GUARANTEE
We know you’ll be satisfied. But if you change your mind, you’ll receive a full refund of the premium if you cancel within the first 14 days.

5 STAR SERVICE
Don’t take our word for it. See what our customers have to say here.

Why Q Report?

We’re proud to have been protecting Australians with specialised jewellery insurance for over 10 years. Our greatest sense of achievement is helping our customers to enjoy their jewellery with confidence, and to be there if the unexpected happens.

Our large network of carefully selected Q Certified Jewellers, and our close relationship with the Diamond Dealers Club of Australia gives us a unique insight into what it means to protect the things you love. We use these insights to ensure our policies provide the best value cover that exceeds the expectations of our customers.